Frequently Asked Questions
Is BCM Roofing Certified, Licensed and Insured?
Yes, BCM Roofing is a professional contractor. We meet all requirements to perform residential construction services in the state of Michigan, such as:
- Michigan Builders Licensed
- Liability Insurance
- Workers Compensation
Where can I find the contract and payment terms and conditions?
Our contract and billing terms and conditions are located here.
What do I need for an insurance claim project?
BCM Roofing may require documentation to process your insurance claim project, such as:
- Insurance Claim Number
- Insurance Adjuster’s Contact Information
- Copy of the Insurance Policy
- Claim Documentation
- Authorization to Proceed
- Deductible Payment
- Final Invoice Submission
- Proof of Damage
Does BCM Roofing’s products qualify for rebates?
Yes, they do! We offer Class IV shingles in our top-tier roofing system, which can lead to discounts on homeowners insurance. Additionally, adding attic insulation through us may qualify for rebates from Consumers Energy.
What warranty options are available with BCM Roofing?
We offer three levels of roofing systems: Good, Better and Best.
- The Good and Better options come with a Limited Lifetime warranty, including 10 years of labor coverage from BCM Roofing and 10 years of material coverage, which is prorated after the first 10 years.
- Our Best option includes the CertainTeed 5 Star warranty, offering 25 years of labor coverage directly through CertainTeed and 50 years of material coverage.
Does BCM Roofing handle all necessary city permits?
Absolutely! BCM Roofing takes care of pulling all required permits and arranging inspections. The cost for these services will be included in your initial quote.
How many years have we been in business?
BCM Roofing has been in business since 2005.
What are the payment options?
We accept cash and check with no fees or taxes. We also accept credit cards with a 3% fee.
Does BCM Roofing offer financing?
Yes, we offer financing through our financing partner Green Sky. To obtain the best finance rates, BCM Roofing recommends exploring all your options with your bank or credit union.
Does BCM Roofing run a soft credit check like other roofing companies?
No, we do not run any credit checks like big roofing companies. If you would like to look into your financing options, Green Sky will run the credit check with your permission.
Does the customer have to be home at the time of the install?
No one needs to be at the home during the installation. All work is done from the outside.
Do we subcontract our work?
No, all of our crews are our crews. They do not work for anyone else.
Does BCM Roofing Do Roof Repairs?
Absolutely! We do any and all roof repairs.
How long does a roof take to install?
It depends on the size of the home. For the most part, it takes one to two days. But extensive repairs or wood replacement will add extra days to the install.
Does BCM offer a referral program?
Absolutely! For every friend, neighbor, family member or colleague you refer that purchases a complete roof installation, we’ll send you a $100 gift card. We’ll also gladly evaluate referrals for repairs and smaller projects on a case-by-case basis.
Does BCM Roofing install skylights?
Yes, we install all Velux skylights, including special order sizes.
What types of shingles does BCM Roofing install?
We install all asphalt shingles, and we are proudly certified through CertainTeed so we can provide extended warranties through the manufacturer. We also install metal roofs as well.
When will the shingles be delivered?
Typically, shingles are delivered the week before the job. However, if it’s an emergency or rush job, then we have them delivered the morning of the installation.
Where can I see shingle colors?
We provide brochures as well as a color reference list so you can see the shingles already installed on a roof. We have a showroom at our office in Waterford. You can also look at CertainTeed.com, our website, and any shingle supplier in your area.
What sets our company apart from the rest?
Workmanship, quality, professionalism and attention to detail. We treat our customer’s homes as if they were our own homes.
What should the customer know about your pricing (e.g., discounts, fees)?
We are a big company, so our prices land somewhere in the middle. We are not the cheapest, but we are also not the most expensive. If you’re looking for quality and professionalism, then please give us a call. Even if you don’t use us, we will gladly give you all the information you need.
What education and/or training do you have that relates to your work?
BCM Roofing Crews go through all the new training with CertainTeed as they come available. To remain current, we also train on metal roofs a couple times a year.
What types of customers have you worked with?
From the first timers to general contractors, BCM Roofing has worked with every type of customers. We also work with Realtors, Apartment Complexes and many City Hall workers throughout metro Detroit. Providing the best service possible allows us to get many return customers and their families.
What questions should customers think through before talking to professionals about their project?
Are you looking for the cheapest price or are you looking for quality? A lot of new roofing companies may pop-up every year, but they end up closing their doors pretty quickly. We’ve been in business since 2005, and we are only getting bigger and better with every passing year. Also, what kind of warranties are you looking for? There are extended warranties for up to 50 years on material, but if you’re planning on selling, we offer a basic system to keep the cost down.
What are the common signs that my roof needs repair?
Look out for signs such as missing or damaged shingles, water stains on the ceiling, sagging areas and leaks. If you notice any of these issues, it’s advisable to schedule a professional roof inspection. Click here to learn more.
How do I know if my roof issue requires repair or replacement?
Our experts will conduct a thorough assessment to determine the extent of the damage. In many cases, repairs can address specific issues, but if the damage is extensive, a roof replacement may be recommended for long-term durability.
What types of roofing problems can your repair services address?
Our expert roof repair services cover a wide range of issues including leaks, damaged or missing shingles, flashing problems, gutter issues and minor structural repairs. We tailor our solutions to the specific needs of your roof.
How quickly can you respond to a roof repair request, especially in emergency situations?
BCM Roofing understands the urgency of roof repairs, especially during emergencies. Our Team strives to provide prompt responses, and in emergency cases, we aim to be on-site as quickly as possible to assess and address the issue. To learn more about our Emergency Roof Repair Services, click here.
